UK Returns Policy
Unwanted Item Returns/Exchanges
Customers have 14 days from the date of delivery to return their orders if unwanted.
Please contact us at firstname.lastname@example.org for the returns address.
If you wish to return unwanted items to us please follow the simple steps below:
- Return the product in the original or similar packaging.
- The cost of returns postage is at your own cost.
- Returned goods should be unused, in a saleable condition.
- A deduction can be made if the value of the goods has been reduced as a result of you handling the goods more than was necessary. The extent to which you can handle the goods is the same as it would be if you were assessing them in a shop.
- We are only able to exchange like for like products. If you require a different item you will need to opt for a refund and place a new order.
- We will refund you to your original payment method.
- We make no charge for returns, there is no restocking fee.